SenseFly has announced its new “Always On” free service package, which is designed to ensure business continuity by keeping professional UAS operators working.

Thanks to the “Always On” service package, which according to senseFly, provides operators “with an advanced level of professional support and peace of mind,” if a customer has a hardware problem with their eBee Plus UAS, they can have that UAS replaced within 48 hours, for free and with no questions asked.

The “Always On” service package, which is available as a bundle option alongside every new eBee Plus UAS purchase, extends the limited warranty from one to two years for the eBee Plus, and it includes free scheduled services and free battery replacements as well.

“Helping clients by providing them with reliable and highly accurate mapping drones and exceptional professional grade service has always been at the core of what we do,” says Jean-Thomas Celette, Chief Sales & Marketing Officer at senseFly.

“Today we’re taking this support to the next level, enabling eBee Plus operators to virtually eliminate the issue of project disruption and, in turn, allowing them to better plan their workloads and meet their commitments, because business never stops.”

The eBee Plus is a “large coverage photogrammetric mapping system featuring RTK/PPK upgradeability, for survey-grade accuracy on demand,” and it has garnered attention for mapping more square miles per flight than any UAS in its weight class.